FAQ
Frequently asked questions
We provide life jackets for all ages of guest and it’s compulsory that one must be worn at all times during the trip and when boarding or on the pontoons
Storage is extremely limited on board so customers can only bring a small bag. Please only bring essentials aboard and leave anything else ashore.
The answer is emphatically ‘NO’ (with no exceptions!) Some dogs become distressed and react badly aboard a vessel at sea.
Our RIBs are licensed to carry up to 11 guests on each vessel, but we prefer to carry a max. of only 10. For groups larger than 10 we would require to provide multiple identical RIBs.
On hot sunny summer days sunglasses a hat/cap and sun cream are all recommended. Please wear comfortable, non-slip footwear such as trainers or deck shoes. Please bring extra layers/waterproofs if you have them. Weather can deteriorate and temperatures are always lower aboard the RIB (regardless of the sun!)
Rib rides can be bumpy as the weather and sea state can change rapidly. RIB rides are unsuitable for anybody with back, spinal or heart conditions as well as pregnant women.
Our RIBs will operate only as fast as sea conditions will safely allow, but will typically operate at a cruising speed of 25-30 knots. The actual speed is totally dependent on the weather conditions on the day. Your complete safety is our skipper’s priority. However, our RIBs can travel at up to 50 knots!
The answer is YES – RIB Rides can be cancelled if there is an adverse weather warning, or curtailed if conditions deteriorate suddenly during the charter. (unlikely during a shorter RIB Ride ) Forecasts are closely monitored 7 days prior to the event. The final decision will be made by the skipper and we will try to provide as much notice as possible. Your safety is paramount – please see our T&C’s for policy.
We strive to keep our guests dry, and our vessels are designed to keep you as dry as possible. However there is always a possibility of getting wet, dependent upon weather conditions on the day. We don’t worry provide customers with waterproofs so we recommend bring your own waterproofs if you have them.
- Your complete safety is paramount.
- Life Jackets must be worn at all times.
- You must remain seated at all times whilst we are under way.
- No smoking allowed on board the vessel or on the pontoons.
- No alcohol (or glass ware) is allowed to be consumed on board the vessel.
Our operational base is located on the waterfront at Gunwharf Quays (adjacent to the marina office and directly opposite All-Bar-One on the waterfront)
We offer 30 min trips, 45 min trips as well as half and full day charters.
- Our half day is 3.5 hrs and full day is 6.5 hrs.
- Alternatively, shorter duration trips as little as 60 mins are available by arrangement.
- Additional time taken beyond the contracted charter time is charged at £50 per hour or part there of, until 16.00 hrs and at £ 100.00 per hour between 16.00 hrs and 18.00 hrs.
- Any additional hour beyond 18.00 hrs (or part there of) is charged at £125.00 per hour
Still have questions?
Call: Telphone: 02392 006427 Mobile: 07500 041894
or use the Contact Us form at the bottom of this page